KARTHIKEYAN D
Customer Service Executive
Profile summary
Highly motivated Customer Service Executive with 2+ years of hands-on experience in airport passenger handling and ground operations within fast-paced international environments. Skilled in Altea and Sabre systems for check-in and boarding, baggage handling, and passenger query resolution. Known for excellent communication, customer care, and teamwork, supported by a Bachelor's degree in Aeronautical Engineering. Committed to ensuring operational efficiency, compliance, and superior passenger satisfaction.
Career highlights
Managed Passenger Handling Operations: Managed passenger handling operations including check-in, boarding, and baggage assistance using Altea and Sabre systems.
Ensured Aviation Safety Standards: Maintained strict adherence to aviation safety and security standards, contributing to operational reliability.
Key skills
Professional experience
Manage full passenger handling operations including check-in, boarding, and baggage assistance using Altea and Sabre systems. Deliver high-quality customer service to international passengers, resolving issues and providing accurate flight information. Coordinate with airline and airport teams to ensure smooth, safe, and efficient flight operations. Maintain strict adherence to aviation safety and security standards, contributing to operational reliability. Recognized for professionalism and courteous service in a fast-paced, multicultural airport environment.
- Manage full passenger handling operations including check-in, boarding, and baggage assistance using Altea and Sabre systems.
- Deliver high-quality customer service to international passengers, resolving issues and providing accurate flight information.
- Coordinate with airline and airport teams to ensure smooth, safe, and efficient flight operations.
- Maintain strict adherence to aviation safety and security standards, contributing to operational reliability.
- Recognized for professionalism and courteous service in a fast-paced, multicultural airport environment.
Conducted quality inspections of mechanical components, ensuring compliance with engineering specifications. Supported the implementation of quality control processes, helping to reduce production errors and improve standards. Maintained accurate documentation and reports, enhancing transparency and audit readiness.
- Conducted quality inspections of mechanical components, ensuring compliance with engineering specifications.
- Supported the implementation of quality control processes, helping to reduce production errors and improve standards.
- Maintained accurate documentation and reports, enhancing transparency and audit readiness.